AI & Business Models:
Business Model Reset.
Identifying which industries are being reshaped by AI adoption and how to position portfolios for the value shift.
AI is not affecting all industries equally. Some sectors face existential disruption where margins will collapse; others will capture transformative productivity gains that expand margins. Understanding these dynamics is essential for investment positioning.
The Disruption Matrix
The Beneficiaries
- Enterprise Software AI features allow for price increases and deeper lock-in. (e.g., CRM, ERP)
- Healthcare Diagnostics Massive efficiency gains in reading imaging and pathology data.
- Financial Data Proprietary datasets become more valuable as training fuel.
- Industrial Automation Vision systems and robotics integration.
The Disrupted
- BPO / Call Centers Voice AI agents are rapidly replacing Level 1 support human labor.
- Basic Legal Services Contract review and drafting are being commoditized by LLMs.
- Translation Services Real-time AI translation is nearing human parity at near-zero cost.
- Commodity Content Generic marketing copy and stock imagery face infinite supply.
Strategic Positioning
We are rotating exposure out of labor-intensive service models and into capital-light software platforms that own the workflow. Long-term beneficiaries are likely to be firms that use AI to increase the value of their product, not just lower their costs.